Online and Mobile Tools

Cadillac understands the importance of vehicle maintenance and strives to make it convenient for customers to find service information. From online tools to in-person service, Cadillac uses a variety of methods to make sure customers are knowledgeable about their vehicle’s needs.

The MyCadillac app acts as a centralized digital platform where Cadillac drivers can access maintenance alerts. This mobile app sends personalized notifications about scheduled maintenance, recalls, and service needs based on the car type and distance covered. In addition to this, the app enables owners to schedule service appointments with local Cadillac dealerships, check special deals, and track vehicle status.



The Cadillac Owner Center, accessible through Cadillac's official website, complements the app by providing detailed information such as downloadable owner’s manuals, maintenance schedules, and warranty details. It enables users to monitor of their vehicle’s maintenance records and provides information on approved service centers.

Dealership Communication

Cadillac's service center chain is essential in sharing service information to owners. When visiting, the service advisors explain suggested services and discuss any vehicle concerns with the customer. They provide a detailed breakdown of what the procedure includes, the time needed, and the expenses. Dealerships also ensure that service records are updated digitally, making it easy for owners to view the complete history of their vehicle.

In-Vehicle Technology

Modern Cadillac vehicles are fitted with advanced onboard systems that provide maintenance notifications and alerts directly on the vehicle's dashboard. These notifications are based on the vehicle’s mileage and driving habits, ensuring that drivers are reminded when it’s time for tasks such as fluid checks, tire inspections, or brake service. The vehicle dashboard offers a detailed description of each notice, including what needs to be serviced and its necessity for the vehicle’s life and optimal operation.

Printed Guides and Manuals

For owners who prefer traditional resources, Cadillac provides printed owner’s manuals that feature a full service calendar, tips for upkeep, and recommended fluids. These guides cover topics such as tire care, fluid types, and routine maintenance, giving owners a comprehensive guide to keep their vehicle in good condition.

Educational Videos and How-To Guides

Cadillac's website features a range of instructional content and how-to guides that cover common maintenance tasks, such as monitoring fluids, changing a tire, or understanding dashboard warning lights. These resources enable users to be proactive about their vehicle's care while learning about the significance of following a recommended maintenance schedule.